Terms & Conditions

  BY ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE. THESE TERMS CAN BE CHANGED OR UPDATED WITHOUT NOTICE. CONDITIONS OF USE HAVE TO BE ACCEPTED UPON PURCHASE OF PRODUCTS SO KINDLY SCROLL THROUGH OUR TERMS OF SERVICE CAREFULLY BEFORE ACCESSING, PURCHASING, OR USING OUR WEBSITE.

 

S U M M A R Y

 

  • PROCESSING TIME

AS A SMALL BUSINESS, UNDERSTAND THAT PRODUCTION COULD TAKE 2 - 4 WEEKS FOR PRE ORDERED PIECES BECAUSE SOME ITEMS ARE MADE TO ORDER. .
Please allow approximately up to 4 weeks for made to order items to be shipped. If your order contains a year plate , the entire will ship at the same time.
ORDERS SHIP WITHIN 3 - 5 BUSINESS DAYS AFTER PRODUCTION. YOU WILL RECEIVE AN EMAIL CONFIRMATION AS WELL AS A TRACKING NUMBER UPON SHIPMENT. DO NOT EMAIL UNLESS WE HAVE PASSED OUR PRODUCTION TIME. WE WILL NOT BE HELD RESPONSIBLE FOR EXTRA DELAYS IN MAIL SERVICES.

 

 

  • PURCHASE CONDITIONS

YOU ASSUME RESPONSIBILITY FOR BEING INFORMED ON THE MATERIALS BEING SOLD. YOU ALSO ASSUME RESPONSIBILITY FOR THE CARE OF THE PRODUCTS PURCHASED. THERE IS NO SHORTAGE OF INFORMATION AS WE PROVIDE ACCESSIBLE AND DETAILED DESCRIPTIONS FOR EACH ITEM. THIS INFORMATION INCLUDES A GENERAL CHAIN SIZE CHART, DEFINITIONS OF MATERIALS WE USE, A PENDANT SIZE CONVERSION, AS WELL AS HOW TO TAKE CARE AND MAINTAIN THE QUALITY OF YOUR JEWELRY AFTER PURCHASE.

 

 

  • RETURNS, REFUNDS, AND EXCHANGES POLICY

WE DO NOT ACCEPT RETURNS OR PROVIDE REFUNDS DUE TO THE NATURE OF OUR ITEMS. WE TAKE PRIDE IN PACKAGING EACH OF OUR ORDERS VERY CAREFULLY AND WITH LOVE. WE WILL NOT BE HELD RESPONSIBLE FOR WHATEVER HAPPENS AFTER WE HAVE SHIPPED IT OR IF YOUR PACKAGE GETS LOST BY USPS. WE PROVIDE YOU WITH A TRACKING NUMBER ONCE YOUR ORDER HAS BEEN SHIPPED. IN THE EVENT YOUR PACKAGE GETS LOST, YOU WOULD HAVE TO CONTACT USPS, NOT US.

 

WARRANTY:


SHOULD YOUR JEWELRY HAVE ANY DEFECTS WITHIN 7 DAYS OF ARRIVAL, YOU MUST NOTIFY US IMMEDIATELY.  PLEASE SEND AN E-MAIL WITH YOUR ORDER NUMBER AND PHOTOS OF THE DEFECTIVE JEWELRY.  ELIGIBLE REPLACEMENTS WILL BE DETERMINED ON A CASE-BY-CASE BASIS, AND ARE NOT GUARANTEED.  FOR INFORMATION ON HOW TO GET THE BEST AND LONGEST WEAR OUT OF YOUR JEWELRY,

 

  • COMPLIANCE 

WE TAKE LIBELOUS AND DEFAMATORY LANGUAGE VERY SERIOUSLY. WE WILL TAKE LEGAL ACTION AGAINST ANY FALSE AND HARMFUL STATEMENTS THAT DO NOT AGREE WITH OUR BRAND AND REPUTATION AND CAN AFFECT POTENTIAL CUSTOMERS.

YOU ARE SOLELY RESPONSIBLE FOR THE CONTENT THAT YOU POST REGARDING OUR BRAND,

AND ANY MATERIAL OR INFORMATION THAT YOU DISPLAY PUBLICLY OR BROADCAST. WE DO NOT ENCOURAGE CONDUCT THAT WOULD BE CONSIDERED A CRIMINAL OFFENSE, GIVE RISE TO CIVIL LIABILITY, OR OTHERWISE VIOLATE ANY LAW. YOU AGREE THAT YOUR COMMENTS AND REVIEWS WILL NOT VIOLATE ANY RIGHT OF ANY THIRD-PARTY, INCLUDING COPYRIGHT, TRADEMARK, PRIVACY, PERSONALITY OR OTHER PERSONAL OR PROPRIETARY RIGHT.