Returns + Exchanges Policy

 

ITEMS ARE NOT ELIGIBLE FOR REFUND OR STORE CREDIT. MUSE DOES NOT OFFER A REFUND POLICY. EXCHANGES ARE ABSOLUTELY UNDERSTANDABLE IF ITEM ARRIVES DAMAGED.

WE DO NOT ACCEPT RETURNS, PROVIDE REFUNDS OR STORE CREDITS. WE TAKE PRIDE IN PACKAGING EACH AND EVERY OF OUR ITEMS VERY CAREFULLY AND WITH LOVE. WE WILL NOT BE HELD RESPONSIBLE FOR ISSUES THAT OCCUR HAPPENS AFTER ITEMS HAVE SHIPPED OR IF YOUR PACKAGE GETS LOST BY UPS OR USPS OR ANY OTHER WAY OF DELIVERY. WE PROVIDE YOU WITH A TRACKING NUMBER ONCE YOUR ORDER HAS BEEN SHIPPED. 

THANK YOU FOR UNDERSTANDING AND SHOPPING WITH US. 

IF YOUR PACKAGE HAS NOT ARRIVED WITHIN 5-10 DAYS FROM THE CONFIRMED DATE OF SHIPMENT, PLEASE EMAIL US shop@themuseshoppe.com